Returns & Exchanges

At TT US, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your selection isn't the perfect fit for your space, our streamlined process ensures a hassle-free exchange or refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a pre-paid shipping label.

2

Pack with Care

Place the items in their original packaging, ensuring all hardware, assembly tools, and protective padding are included to prevent damage during transit.

3

Ship It Back

Affix the return label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup for oversized furniture items.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing